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Return Policy

Route 69 Romance Parties Return Policy

If you have purchased from a party or online for a party, first contact your R69 Romance Consultant to get additional information for your exchange.. At Route 69 Romance Parties we take every precaution to ensure the quality of your purchase. We will exchange your product for an exact product if the product is defective and you return product to Route 69 Romance Parties within 30 days in new condition with the original packaging and original receipt. You must first call your representative to obtain an RMA number. If you ordered online not part of a party you must contact the Route 69 Romance Parties Office at customerservice@route69romanceparties.com or 562-322-4622 to obtain instructions for return. R69 has a no refund policy. R69 does not accept returns or exchanges of lotions, creams, lubes sprays, soaps candles, non-electric erotic novelty products, DVD's, books, and other miscellaneous items, including shipping charges and all other charges, fees or taxes associated with returning products under warranty.